CRM for Small Business: Safeguarding Your CRM Data
Secure your CRM data to protect customer trust and maintain your competitive edge. Discover key insights and proactive strategies.
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Nov 125 min read
How a Customized CRM and Dynamics 365 Sales Drive Success
Boost your ROI with tailored CRM for Dynamics 365 Sales! Discover Optrua Care Plans for customized support & proactive CRM maintenance.
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Nov 56 min read
Catch the AI Wave: Copilot Sales 2024 Release Wave 2 - Part 2
Discover AI-driven updates in Microsoft Copilot for Sales, 2024 Release Wave 2, designed to boost productivity and streamline sales.
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Oct 226 min read
Catch the AI Wave: Dynamics 365 Sales 2024 Wave 2 - Part 1
Explore AI-powered features in Dynamics 365 Sales 2024 Release Wave 2. Boost sales efficiency and growth with Copilot innovations.
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Oct 85 min read
Dynamics CRM Maintenance: Why Proactive Beats Reactive Every Time
Enhance CRM support and ensure smooth operations for Dynamics 365 Sales with proactive maintenance through Optrua Care Plans.
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Oct 19 min read
From Silos to Synergy: 360° Customer View via Data Integration – Part 3
Gain a 360° customer view with advanced data integration. Break down silos and consolidate data for sustainable business growth.
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Sep 175 min read
From Silos to Synergy: 360° Customer View via Data Integration – Part 2
Unlock a 360-degree customer view with data integration. Learn a 4-step process to overcome challenges and drive business growth.
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Sep 104 min read
Continuous Improvement: The Key to CRM Success
Discover how the Optrua Care Plan keeps Dynamics CRM efficient with regular updates, ensuring agility and improved customer experiences.
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Sep 36 min read
From Silos to Synergy: 360° Customer View via Data Integration - Part 1
Discover how to break down data silos and achieve a 360° customer view with simple integration techniques for small and mid-sized businesses
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Aug 134 min read
Accelerate CRM Success with Rapid Development
Discover the benefits and challenges of rapid CRM development. Accelerate growth and boost efficiency with a flexible, agile approach.
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Aug 54 min read
3 Keys to Customer Engagement Success - Part 1
Executive Engagement, Business Fit, and User Adoption are the three keys to a successful CE implementation project.
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Jul 296 min read
CRM for Small Business: Simplify Complexity for Growth - Part 2
This article, Part 2, will provide actionable insights on leveraging your existing Microsoft investments to simplify your business systems a
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Jul 224 min read
CRM for Small Business: Simplify Complexity for Growth - Part 1
Complexity and Chaos are just normal and expected parts of a small business. When you run a small business, you are trying to make things wo
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Jul 85 min read
Copilot Studio + Dynamics 365 Sales: Better Together – Part 2
Welcome to Part 2 of my blog about transforming sales engagement with Copilot Studio and Dynamics 365 Sales. In this article, I demonstrate
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Jun 245 min read
Outsourcing IT: Beyond the Unicorn Myth
Imagine you’ve decided to build your dream mansion from scratch. Pretty exciting, right?
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Jun 34 min read
Copilot Studio + Dynamics 365 Sales: Better Together - Part 1
Welcome to my two-part blog about transforming sales processes with the power of AI. In this first installment, I address the challenges sal
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May 217 min read
How Optrua Helps Enhance Employee Engagement
Optrua, a Microsoft Dynamics 365 CRM Value-Added Reseller (VAR) and Systems Integration company, plays a vital role in helping organizations
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May 136 min read
Technology Roadmap: Your Ticket to Innovation
Discover how a technology roadmap can help you implement innovative technology solutions. Demystify the process & prioritize lasting value o
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May 67 min read
The Double-Edged Sword of Technology in Employee Engagement
Discover how technology impacts Employee Engagement in Part 2 of our series. Learn how it enhances communication and growth while navigating
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Apr 226 min read
Employee Engagement: The Key to Business Success
Discover the secrets to business success in our Employee Engagement series. Explore strategies, technology's role, and the impact on product
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