(Updated 9/18/2023)
Microsoft Dynamics Sales Licensing
Microsoft Dynamics Sales Licensing is relatively straight forward compared to estimating the Implementation and Support costs, however Microsoft Licensing can be complex and confusing.
Here’s a quick overview of the Microsoft’s different licensing options:
Microsoft Sales Professional
Microsoft Sales Professional is the entry level license for small sales teams of 5 to 30 users. There is no actual upper limit to the number of users you can have on Microsoft Sales Professional.
You could have 50 or 1000 users on Sales Professional, however once you start automating processes and improving your business outcomes, you may need the additional functionality that comes with the Sales Enterprise version mentioned below.
The Dynamics Sales license is $65.00 per user/month.
Therefore, if you have 10 sales users, your monthly licensing cost would be $650.00 ($65.00 per license x 10 users/month).
As you might expect, this license doesn’t have all of the bells and whistles of the Enterprise version, but it does share the same Power Platform core.
If you are new to sales automation/ CRM, this may be the right license type for you.
Microsoft Sales Enterprise
Microsoft Sales Enterprise is the advanced CRM license for larger or more complex sales teams.
Even if you have a small sales team, you may still need Dynamics Sales Enterprise if you would like to have sales forecasting, products, sales goals, or territories.
This additional guide can be used to compare Dynamics 365 sales licenses for more information.
The Dynamics Sales Enterprise license is $95.00 per user/month.
Therefore, if you have 10 sales users, your monthly licensing costs would be $950.00 ($95.00 per license x 10 users/month).
Dynamics CRM Licensing Summary
To get started with Microsoft Dynamics Sales, it just comes down to a simple comparison between Dynamics Sales Professional or Sales Enterprise.
If you need a more advanced version of Sales, you can seamlessly upgrade to any Microsoft Sales version by just buying the different license. Note that you cannot mix and match Sales Professional or Sales Enterprise licenses.
All system users within the same tenant must be licensed with the same version (either Professional or Enterprise).
Once you’ve decided on your preferred Microsoft Dynamics Sales/CRM Licensing, there are a variety of add-ons that can improve functionality and value to your business, including Microsoft Dynamics Marketing, Customer Service, Fields Service, Business Central and others.
See Microsoft Appsource for more information on Dynamics Add-Ons.
Here are some additional links to help you learn about Microsoft Dynamics 365 Licensing and related technologies:
This blog was part of a series that will help you answer the question “What does Dynamics CRM cost?” The other blogs in this series can be found with the following links:
What does CRM Cost? (Introduction): This is the first blog in the series that introduces the different factors that impact the overall cost for having and deploying Dynamics CRM.
Implementation Costs: These one-time expenses cover configuration, customization, training and deployment of the software.
Support Costs: These are the ongoing monthly costs to do updates, ongoing training, feature enhancements, and general maintenance to keep the system running at peak performance.
Please contact OPTRUA to get a more accurate estimate for your company (we offer a complimentary 30-minute initial consultation).
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