#AIJobs #digitaltransformation #GenerativeAI Delve into the transformative impact of artificial intelligence on the job market, where AI's advancement heralds a dual phenomenon: the automation of tasks and the creation of unprecedented job opportunities. This insightful exploration debunks the myth of AI as a job eliminator, illustrating instead its role as a catalyst for employment innovation. Reflect on the evolution from the fax machine era to today's digital age, where technology phases out certain jobs but, in turn, introduces new roles and career paths. The narrative emphasizes the importance of visionary leadership and adaptability in harnessing AI's potential to not only automate but also to enrich the job landscape, offering a forward-looking perspective on redirecting talent to areas where they can contribute significant value to their organizations.

#Cybersecurity #Blackboxai #futureofwork #generativeai Venture into the complex world of artificial intelligence where advancements bring both remarkable capabilities and challenging dilemmas. This deep dive explores the paradox of AI's increasing intelligence: as it becomes more sophisticated, the rationale behind its decisions becomes less transparent. With AI's decision-making processes likened to a 'black box', the difficulty in understanding its 'thoughts' raises significant concerns about rationality, ethics, and governance. Furthermore, the dual-edged sword of AI in cybersecurity is examined, highlighting the race between using AI to protect digital assets and its exploitation by hackers. Join us as we unravel the complexities of AI development, the ethical quandaries it presents, and the critical importance of transparency and security in the digital age.

#GenerativeAI #AIDemocratization #InnovationInAI #FutureOfWork #aiexplained Dive into the world of artificial intelligence as it becomes accessible to everyone, marking a significant step towards the democratization of AI. This overview breaks down the distinction between the widespread enthusiasm surrounding AI's capabilities and the tangible outcomes it delivers. While the ability to interact with AI technologies like chatbots and generative AI platforms has sparked imaginations worldwide, understanding the underlying processes and realistic expectations remains crucial. Join us as we explore the journey from AI's hype to its actual impact, shedding light on what the future truly holds for AI integration across various sectors.

#TechTrends #InnovationInAI #GenerativeAI Explore the remarkable journey of AI as it closes the gap to human performance levels across key areas like speech recognition and handwriting. This insightful analysis reveals how, after decades of development, AI technologies are now matching human capabilities in specific tasks, marking a significant milestone in the evolution of AI. Yet, as we stand on the brink of this new era, it's crucial to recognize the complexity and sophistication of human abilities beyond these achievements. Dive into our discussion on the rapid advancements in AI and the implications for businesses, especially in the SMB sector, as we navigate this transformative period together.

If you are curious about AI’s real impact on business, watch this informative on-demand webinar. During this webinar, we will provide clarity and insights about AI's storied past, its impactful present, and its boundless future. Gain expert executive insights that demystify the hype and showcase practical applications for roles in sales, eCommerce, and customer engagement. Webinar Highlights: • The Historical Evolution of AI • Modern AI: Hype vs. Reality • Executive Insights: Harnessing AI in Business • AI Applications in Today’s Business World • Future of AI: The New Frontier Why It Matters: For business executives navigating the transformative landscape of AI, gaining knowledge about AI’s potential and implications will make a significant impact how you operate and grow your business. Don’t miss this opportunity to remain at the forefront of innovation and be part of the AI evolution.

Good Customer Experience (CX) is a major differentiator when looking at the competitive landscape. A first step to improving #customerexperience is to build a #customerjourney map. By mapping out the journey, companies can identify areas for improvement, provide better service, and ultimately improve the bottom line.

Updating a group of records at the same time can be done with Bulk Edit in Dynamics 365 CRM. This video shows you how.

Everyone is talking about Apps. What is an App in Dynamics 365 CRM and how do you see which ones you have?

Quick 30 second video shows how to set you Dynamics 365 Email signature template by copying your existing Outlook Email signature

This video short shows the Dynamics 365 CRM Personal settings screen

Bulk edit records in Dynamics 365 CRM

00:00 - Introduction 01:17 - Marker 4

When fitting an existing business and their sales processes into a Dynamics 365 CRM system, it is important to fully understand the default data flow. This video (Part 2) discusses the Leads vs. Opportunity and outlines the importance of determining lead qualification criteria. Subscribe to our YouTube Channel - https://www.youtube.com/channel/UCiaz4NaMN7n2fouifWKfQxg?sub_confirmation=1 YouTube – Dynamics CRM Videos: Optimize MS D365 CRM / CE - YouTube Additional ways to follow Optrua: • Twitter: https://twitter.com/crmgurus • Facebook: https://www.facebook.com/Optrua • TikTok: https://www.tiktok.com/@optrua?lang=en

When fitting an existing business and their sales processes into a Dynamics 365 CRM system, it is important to fully understand the default data flow. This video (Part 3) further discusses some of the design decisions that should be considered when building the Opportunity to Order process. Subscribe to our YouTube Channel - https://www.youtube.com/channel/UCiaz4NaMN7n2fouifWKfQxg?sub_confirmation=1 YouTube – Dynamics CRM Videos: Optimize MS D365 CRM / CE - YouTube Additional ways to follow Optrua: • Twitter: https://twitter.com/crmgurus • Facebook: https://www.facebook.com/Optrua • TikTok: https://www.tiktok.com/@optrua?lang=en

When fitting an existing business and their sales processes into a Dynamics 365 CRM system, it is important to fully understand the default data flow. This video (Part 1) shows the Dynamics 365 CRM sales process flow, table to table, starting with the Lead and ending with the Order. Subscribe to our YouTube Channel - https://www.youtube.com/channel/UCiaz4NaMN7n2fouifWKfQxg?sub_confirmation=1 YouTube – Dynamics CRM Videos: Optimize MS D365 CRM / CE - YouTube Additional ways to follow Optrua: • Twitter: https://twitter.com/crmgurus • Facebook: https://www.facebook.com/Optrua • TikTok: https://www.tiktok.com/@optrua?lang=en

You can create a personal view then assign or share that view to another user. This is a great practice for managers or power users helping to build consistent business processes. This 5-minute video provides a quick explanation of the difference between these two features. Views are an important part of D365 CRM that are used every time you navigate to a table, or search for data. Spend time helping your D365 CRM users get the most out of views to save time finding data. Follow Optrua: • Twitter: https://twitter.com/crmgurus • Facebook: https://www.facebook.com/Optrua • Website: https://www.optrua.com • TikTok: https://www.tiktok.com/@optrua?lang=en

D365 has both system views and personal views. System views are ones that you want everyone to have. Personal views are ones that users create by modifying system views or by starting from scratch. This 5-minute video provides a quick explanation of the difference D365 system and personal views. Views are a fundamental part of CRM that are used every time you navigate to a table, or search for data. Educate your users to optimize their D365 CRM views to save time finding data. Follow Optrua: • Twitter: https://twitter.com/crmgurus • Facebook: https://www.facebook.com/Optrua • Website: https://www.optrua.com • TikTok: https://www.tiktok.com/@optrua

Views are a fundamental part of CRM that are used every time you navigate to a table, or search for data. You can used views to easily sort and filter data to locate a single or group of records. This 5-minute video shows a quick walkthrough of how views work in D365 CRM. Views are a fundamental part of D365 CRM and are incredibly helpful when you navigate to a table, or search for data. Spend time optimizing your D365 CRM views to save time finding data. Follow Optrua: • Twitter: https://twitter.com/crmgurus • Facebook: https://www.facebook.com/Optrua • Website: https://www.optrua.com • TikTok: https://www.tiktok.com/@optrua

Your business is unique to you. The default system views are setup in a generic fashion and need to be configured to the way you run business. Also, by default, there are way too many system views which may overwhelm users. Optimize D365 CRM by configuring views with the correct fields for your business, and by hiding unused system views. Views are a fundamental part of D365 CRM that are used every time you navigate to a table, or search for data. Spend time optimizing your D365 CRM view to save time finding data. Follow Optrua: • Twitter: https://twitter.com/crmgurus • Facebook: https://www.facebook.com/Optrua • Website: https://www.optrua.com • TikTok: https://www.tiktok.com/@optrua

Optimize MS CRM by streamlining each form. A common mistake when building CRM is to over-load screen with nonessential fields which could be adding unnecessary complexity to your forms and additional work to employees. Consider removing or repositioning fields that are infrequently used to capture or update data. Optimizing your forms will save time and improve data quality. Additional MS CRM Optimization Tips: • Tip #1: Streamline Forms - https://youtu.be/tL61vsc_W0s • Tip #2: Configure Views - https://youtu.be/0z31qf91lwc • Tip #3: Use Business Rules - https://youtu.be/ZUkAdZjDl74 • Tip #4: Configure Duplicate Detection - https://youtu.be/dc06a29mGJk • Tip #5: Configure Dataverse Search - https://youtu.be/Ubx8t1ZlTFA • Tip #6: Configure Email - https://youtu.be/aTcl-CBiG00 • Tip #7: Integrate files and Documents - https://youtu.be/40AFFsxtiwA Follow Optrua: • Twitter: https://twitter.com/crmgurus • Facebook: https://www.facebook.com/Optrua • Website: https://www.optrua.com • TikTok: https://www.tiktok.com/@optrua?lang=en

Optimize Dynamics 365 CRM by integrating files and documents with the built in SharePoint document integration. A common problem is juggling multiple versions of Agreements, Contracts or other documents when working between users, partners and customers. Keep everyone in-sync, looking at the same documents, even if they don’t use Dynamics 365 CRM, by setting up the built in Document management integration. It only takes minutes. Additional Dynamics 365 CRM Optimization Tips: • Tip #1: Streamline Forms - https://youtu.be/tL61vsc_W0s • Tip #2: Configure Views - https://youtu.be/0z31qf91lwc • Tip #3: Use Business Rules - https://youtu.be/ZUkAdZjDl74 • Tip #4: Configure Duplicate Detection - https://youtu.be/dc06a29mGJk • Tip #5: Configure Dataverse Search - https://youtu.be/Ubx8t1ZlTFA • Tip #6: Configure Email - https://youtu.be/aTcl-CBiG00 • Tip #7: Integrate files and Documents - https://youtu.be/40AFFsxtiwA Follow Optrua: • Twitter: https://twitter.com/crmgurus • Facebook: https://www.facebook.com/Optrua • Website: https://www.optrua.com • TikTok: https://www.tiktok.com/@optrua?lang=en

Optimize MS CRM by configuring Email engagement. Email is used throughout our days to interact with Prospects and Customers, but does it help you sell better? Use CRM Email Engagement to see when recipients opened your message, clicked a link, opened an attachment, or sent a reply. By configuring Email Engagement, you can give your users more tools to improve email communication and be more effective selling -- directly from CRM. Additional MS CRM Optimization Tips: • Tip #1: Streamline Forms - https://youtu.be/tL61vsc_W0s • Tip #2: Configure Views - https://youtu.be/0z31qf91lwc • Tip #3: Use Business Rules - https://youtu.be/ZUkAdZjDl74 • Tip #4: Configure Duplicate Detection - https://youtu.be/dc06a29mGJk • Tip #5: Configure Dataverse Search - https://youtu.be/Ubx8t1ZlTFA • Tip #6: Configure Email - https://youtu.be/aTcl-CBiG00 • Tip #7: Integrate files and Documents - https://youtu.be/40AFFsxtiwA Follow Optrua: • Twitter: https://twitter.com/crmgurus • Facebook: https://www.facebook.com/Optrua • Website: https://www.optrua.com • TikTok: https://www.tiktok.com/@optrua?lang=en