Microsoft CRM, Microsoft 365 Sales Ryan Redmond Microsoft CRM, Microsoft 365 Sales Ryan Redmond

Share Client Documents with Power Portal

You can share documents with external users by using Microsoft Dynamics Power Pages (previously known as Power Apps Portals). This can be useful when on-boarding new clients. Often there are documents that need to be shared and filled out by clients to complete the on-boarding process.

This blog article shows step by step process to setup document sharing utilizing Microsoft Power Pages, Dynamics CRM, and SharePoint.

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Implementation: What does Microsoft CRM cost?

CRM Implementation Costs can vary widely because each CRM project is unique. Just like people with different personalities, each company has their own distinct culture, goals, products, and procedures. This blog reviews different factors that should be considered when budgeting your next CRM Project. Examples showing ballpark estimates are included at the end.

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Customer Success, Microsoft CRM Ryan Redmond Customer Success, Microsoft CRM Ryan Redmond

3 Keys to Customer Engagement Success (Part 2)

The first section of the Wheel of Change is “Small Steps”, but what do I mean by “Small”? The answer is relative to the size of your overall project. For a large Enterprise CE Project, a small step may be a MVP that can be deployed to provide value for early adopters. For a mid-market Project a small step may be a 90 day sprint to deploy CE to a regional Sales Team.

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